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Coin Store

Purchase coins to send virtual gifts in chat rooms.

Privacy Policy

Effective Date: 2025-01-01

WHYNEXT LIMITED ("we", "our", or "us") operates the YoBellChat mobile application. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information Collection

We collect several different types of information for various purposes to provide and improve our Service to you, including:

• Personal Data (Email, Phone number, Profile picture)
• Usage Data (Interaction with features, time spent)
• Device Information

2. Use of Data

YoBellChat uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features
• To provide customer care and support

3. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

Terms & Conditions

Welcome to YoBellChat. By accessing or using our mobile application, you agree to be bound by these Terms.

1. Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms.

2. User Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material. You are responsible for the Content that you post to the Service.

3. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Use the service for any illegal purpose.
• Harass, abuse, or harm another person.
• Transmit spam, chain letters, or other unsolicited email.

Refund & Cancellation Policy

Thank you for shopping at YoBellChat.

Digital Goods

Since YoBellChat offers non-tangible, irrevocable digital goods (Virtual Coins/Gifts), we do not issue refunds once the order is accomplished and the product is sent. As a customer, you are responsible for understanding this upon purchasing any item at our site.

Exceptions

However, we realize that exceptional circumstances can take place with regard to the character of the product we supply. Therefore, we DO honor requests for the refund on the following reasons:

• Non-delivery of the product: Due to some mailing issues of your e-mail provider or your own mail server, you might not receive a delivery e-mail from us.
• Product not-as-described: Such issues should be reported to our Technical Support Department within 7 days from the date of the purchase.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at whychatlive@gmail.com.

Shipping & Delivery Policy

Note: YoBellChat is a digital platform offering virtual services and goods.

Delivery of Digital Goods

All purchases made on YoBellChat (such as Coins, Diamonds, or VIP memberships) are delivered digitally and instantly to your user account upon successful payment confirmation.

Delivery Timelines

• Instant Delivery: Under normal network conditions, digital goods are credited to your account within seconds.
• Delays: In rare cases of server overload or payment gateway verification, delivery may take up to 24 hours. If you do not receive your items within this timeframe, please contact support.

Shipping Costs

There are no shipping costs associated with our digital products.